Effective Claims Operations through Scaled Digital Adoption
Effective Claims Operations through Scaled Digital Adoption
On an average, a payer spends 85-90% of its revenue on claims processing. Scaled digital adoption driven by Artificial Intelligence (AI), Machine Learning (ML) and advanced analytics deliver powerful savings across the claims management process by curbing inefficiencies and streamlining workflows through automation.
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Chunky Satija is a member of the IT Services team and assists clients on topics related to Healthcare and Life Sciences. Chunky’s responsibilities include leading Everest Group’s syndicated as well as custom research engagements covering service provider landscapes and current trends across the Healthcare and Life Sciences industry. Prior to joining Everest Group, Chunky was a Manager with the Life Sciences consulting team at Kinapse, a Syneos Health company.
Sundar (Sunny) Krishnan has been with Legato Health Technologies since January 2018 and has 22+ years of industry experience in managing Operations, Quality, Transition and Consulting, implementing new process designs and stakeholder management. Sunny is a certified Lean Six Sigma Master Black Belt, Design thinking professional and Scaled Agile Framework expert. He leads Claims capability comprising of technology and business operations.
Al is responsible for driving Legato’s growth strategies, customer acquisition and onboarding, and strengthening relationships with all Legato clients. Before joining Legato, Al worked for Deloitte Consulting advising clients on how to design and execute transformation agendas using global operating models. Al brings more than 20 years of global experience building and leading sales and customer service operations for insurance and financial services companies.
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