Skip To Main Content


Effective Claims Operations through Scaled Digital Adoption

Date | Time

21st April, Thursday at 11 AM (ET)

Effective Claims Operations through Scaled Digital Adoption

On an average, a payer spends 85-90% of its revenue on claims processing. Scaled digital adoption driven by Artificial Intelligence (AI), Machine Learning (ML) and advanced analytics deliver powerful savings across the claims management process by curbing inefficiencies and streamlining workflows through automation.

Discussion Points

  • Examination of today’s claims management landscape, challenges and the opportunities gained through digital adoption
  • Practical applications and options to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process
  • Adopting digitalization through a phased layering approach
  • Enabling Business and IT collaboration

Valuable content for:

    • Chief Information Officers
    • Chief Technology Officers
    • Chief Financial Officers
    • Strategy and Innovation executives
    • Shared Services and Sourcing executives
    • Information technology leaders and managers
    • Business Operations leaders and managers
    • Procurement leaders and managers

Speakers and Moderator

Bio Picture

Chunky Satija

Vice President, Everest Group

Chunky Satija is a member of the IT Services team and assists clients on topics related to Healthcare and Life Sciences. Chunky’s responsibilities include leading Everest Group’s syndicated as well as custom research engagements covering service provider landscapes and current trends across the Healthcare and Life Sciences industry. Prior to joining Everest Group, Chunky was a Manager with the Life Sciences consulting team at Kinapse, a Syneos Health company.

Bio Picture

Sundar (Sunny) Krishnan

Staff Vice President, Claims Operations and Technology

Sundar (Sunny) Krishnan has been with Legato Health Technologies since January 2018 and has 22+ years of industry experience in managing Operations, Quality, Transition and Consulting, implementing new process designs and stakeholder management. Sunny is a certified Lean Six Sigma Master Black Belt, Design thinking professional and Scaled Agile Framework expert. He leads Claims capability comprising of technology and business operations.

Bio Picture

Al Corrieri

Chief Growth Officer, Legato Health Technologies

Al is responsible for driving Legato’s growth strategies, customer acquisition and onboarding, and strengthening relationships with all Legato clients. Before joining Legato, Al worked for Deloitte Consulting advising clients on how to design and execute transformation agendas using global operating models. Al brings more than 20 years of global experience building and leading sales and customer service operations for insurance and financial services companies.

Effective Claims Operations through Scaled Digital Adoption

Join the live panel discussion

Register now